EngagedPro offers 24 hour, 7 days a week support – monitoring, ticketing, resolving, reporting.

All Communications and Cloud solutions include full, live-person, U.S.-based support for the life of your services.

Regardless of the complexity of your solution, with our remarkable EngagedPro ResolveSM, 24×7 U.S.-based support, all it takes is a single call or email for any type of support or service issue.

Don’t spend one more minute on hold with an unresponsive supplier.

If multiple suppliers or providers are involved in resolving your problem, we’ll coordinate it all for you.

Our vast provider network and deep, long-term relationships foster faster provider response
time, appropriate attention and escalation,
and rapid resolution.

If you’ve ever tried getting quick support or problem resolution from most any service provider, you know how time-saving and  invaluable this service could be!


Preliminary Data Analysis – Sampling of Spend

Presentation of Findings & Cost Savings

Agreement, Strategy
& Full Savings Analysis

Deployment & Conversion

Ongoing Support & Managed Services

Measurement & New Technology Sharing